Cardholder Customer Service

24-Hour Visa Customer Service



Report a Card Lost/Stolen

866-604-0381 or 727-570-4881


Change PIN – Credit Cards

866-297-3408 (must know current PIN)


Change PIN – Debit Cards

877-265-9594 (must know current PIN)


Payment Address for Visa

PO BOX 4513
Carol Stream, IL 60197-4513
When mailing a payment, be sure to enclose a statement, and/or write your account number on your check.