- Respect for all individuals
- High quality and reasonably priced services
- Excellence in performance
- Long-term financial stability
We believe our first responsibility is to our members. In meeting their needs everything we do must be of high quality. We must constantly strive to reduce our costs in order to maintain reasonably priced services. Members must receive prompt and accurate service.
We are responsible to our employees. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. Employees must feel free to make suggestions and share concerns. There must be equal opportunity for employment, development, and advancement for those qualified. We must provide competent management, and their actions must be just and ethical.
Our final responsibility is to the Credit Union and its long-term financial stability. We must experiment with new ideas. Research must be carried on, innovative programs developed, and mistakes paid for. New equipment must be purchased, new facilities provided, and new services launched. Reserves must be created to provide for adverse times, and to provide capital for growth.